Commitment to sustainability

Our vision

At Gran Hotel Lakua, we recognise the importance of looking after the planet, supporting the community and ensuring a responsible future for tourism. As the only 5* hotel in Vitoria-Gasteiz, we aspire to be a benchmark in the hotel sector through our sustainable practices and circular economy, demonstrating that it is possible to offer high-quality experiences while respecting the environment and contributing to social wellbeing. Similarly, we are aligned with the city’s environmental policies, holding the BIOSPHERE COMMITTED certification.

Objectives of our
Sustainability Plan

Reduction of Environmental Impact

Promotion of Circular Economy

Social Responsibility

Improvement of Efficiency and Competitiveness

Actions in each area of the hotel

Responsible

procurement

We prioritise local, seasonal products with ecological certifications (Fairtrade, FSC, Ecolabel). All our vegetables come from Km 0 gardens, reducing transport and supporting the local economy.

Rooms and

ecological cleaning

LED lighting and automation systems to reduce consumption.

Sensors on windows and key cards that optimise climate control.

Elimination of single-use plastics: gel and shampoo dispensers in all bathrooms.

Biodegradable cleaning products and recycling on all floors.

Sustainable

catering

– Menus prepared with fresh, seasonal products.

– Km 0 water in daily menus.

– Reduction of food waste with controlled product rotation.

– Eco-friendly and compostable napkins.

Maintenance and

efficiency

– Annual energy audits.

– Preventive programmes for the efficient use of climate control and lighting.

Reception and

customer service

– Replacement of paper with an APP and QR codes for directories and room service.

– In-room information to raise awareness about the responsible use of resources.

Commitment to

our team

– Sustainability training programmes for all staff.

– Continuous improvement plan with annual sessions.

Your choice matters

Our Sustainability and Circular Economy Plan is a living document that we constantly review and improve. Every measure implemented, every resource optimised and every collaboration established brings us closer to our goal: to demonstrate that luxury and sustainability can and must go hand in hand.